Customer feedback,
simplified.
Beeline lets you build, brand, and send beautiful feedback forms to your entire client list in minutes. No more manual follow-ups.
Features
Everything you need to hear your customers
We've built the most intuitive feedback platform for modern businesses. No complexity, just results.
Drag-and-Drop Builder
Build professional, branded surveys in seconds with our intuitive visual editor. No code required.
Client List Import
Upload your CSV or connect your CRM to instantly sync your customer database for bulk sending.
Bulk Distribution
Send unique, personalized links to thousands of clients with a single click via email.
Real-time Analytics
Watch responses roll in with live dashboards. Identify trends and sentiment automatically.
Branded Experience
Every survey lives on your domain with your logo, colors, and fonts for a seamless brand experience.
Automated Follow-ups
Set up smart reminders for clients who haven't responded yet to maximize your response rate.
Why It Matters
Feedback is the engine behind lasting growth
Businesses that actively listen to their customers retain 2x more clients and grow revenue 40% faster. Here's why feedback is your most powerful tool.
Reduce Churn
Identify unhappy customers before they leave. Early intervention driven by feedback can cut churn by up to 30%.
Continuous Improvement
Every response is a data point that helps you refine your product, service, and experience over time.
Build Trust
Customers who feel heard become loyal advocates. Asking for feedback signals that you genuinely care about their experience.
Surface Issues Early
Spot problems while they're small. Proactive feedback loops catch friction points before they escalate into lost revenue.
The Process
From setup to insights in 4 simple steps
Import your clients
Upload a CSV or connect your CRM to sync your customer database. Beeline handles deduplication and data mapping automatically, so your list is clean and ready to go.
Build your branded form
Use the drag-and-drop builder to create a survey that matches your brand. Choose from star ratings, NPS scores, free-text fields, dropdowns, and more — all without writing code.
Send in bulk
Hit send and Beeline distributes unique, trackable links to every contact via email. Monitor delivery status, open rates, and responses in real-time from your dashboard.
Analyze & Act
Watch insights surface automatically as responses roll in. Spot trends, flag at-risk customers, and export reports — then close the loop by acting on what your customers tell you.
What You Can Collect
Every type of feedback, one platform
From quick sentiment checks to detailed structured surveys, Beeline adapts to whatever you need to learn from your customers.
NPS & Star Ratings
Measure customer loyalty with Net Promoter Score surveys or simple star ratings that take seconds to complete.
Use case: Post-purchase satisfaction, overall loyalty tracking
Free-Text Responses
Let customers express themselves in their own words. Open-ended fields capture nuance that numbers alone can't reveal.
Use case: Feature requests, qualitative feedback, testimonials
Dropdown Selections
Offer predefined choices for quick, structured data collection. Perfect for categorizing feedback into actionable buckets.
Use case: Support satisfaction, issue categorization
Multi-Field Surveys
Combine multiple field types into comprehensive surveys. Mix ratings, text, and selections in a single branded form.
Use case: Onboarding feedback, quarterly check-ins
Churn Prevention Surveys
Reach out to at-risk customers with targeted exit surveys and re-engagement forms before they disappear for good.
Use case: Cancellation reasons, win-back campaigns
Benchmarking Polls
Run recurring surveys to track sentiment over time. Compare results across periods to measure the impact of your changes.
Use case: Monthly pulse checks, product iteration tracking
The Hidden Cost
What happens when you don't listen
Most unhappy customers never complain — they simply leave. Without a feedback loop, you're flying blind while competitors who listen pull ahead.
Silent Departures
96% of unhappy customers won't tell you directly — they'll just stop buying. Proactive surveys catch dissatisfaction before it turns into churn.
Revenue Erosion
Acquiring a new customer costs 5-7x more than retaining one. Feedback-driven retention keeps your best customers — and your margins — intact.
Competitive Blind Spots
Without customer input, your product roadmap is guesswork. Businesses that build continuous engagement loops ship the right features and win market share.
Reputation Risk
Customers who can't give feedback privately will share it publicly — on review sites. Give them a direct channel and turn complaints into improvements.
The feedback gap
Companies without feedback loops
Beeline users report 35% higher retention within the first 3 months.
“Beeline Survey has completely transformed how we gather feedback. We went from a 5% response rate to over 35% in just one month.”
Pricing
Simple, transparent pricing
Start free, then scale as you grow. No hidden fees.
Free
1 email credit forever
- 1 email credit
- Basic form builder
- Single template
- Try the full experience
Starter Pack
100 email credits (one-off)
- 100 email credits
- All field types
- Unlimited templates
- CSV client import
Growth Pack
500 email credits (one-off)
- 500 email credits
- Everything in Starter
- Priority email delivery
- Bulk sending
Pro
Unlimited email credits
- Unlimited emails
- Everything in Growth
- Advanced analytics
- Priority support
Ready to hear what your
customers are saying?
Join thousands of businesses using Beeline to collect actionable feedback and grow their brand.
No credit card required. 1 free email credit to try.