Free plan — no credit card required

Collect customer feedback
without the chasing.

Beeline lets you build, brand, and send beautiful feedback forms to your entire client list in minutes. No more manual follow-ups.

3 free credits every month No credit card to start
Feedback Form
Acme Corp Branding
Submit Feedback
Beeline bee mascot beside a customer feedback form with a star rating

Features

Everything you need to hear your customers

We've built the most intuitive feedback platform for modern businesses. No complexity, just results.

Drag-and-drop survey builder showing form fields being arranged

Drag-and-Drop Builder

Build professional, branded surveys in seconds with our intuitive visual editor. No code required.

Importing a client list from a CSV file into Beeline

Client List Import

Upload your CSV or connect your CRM to instantly sync your customer database for bulk sending.

Sending personalised feedback survey links to a client list in bulk

Bulk Distribution

Send unique, personalized links to thousands of clients with a single click via email.

Real-time customer feedback analytics dashboard with response charts

Real-time Analytics

Watch responses roll in with live dashboards. Identify trends and sentiment automatically.

Customer feedback form branded with a company logo and colours

Branded Experience

Every survey lives on your domain with your logo, colors, and fonts for a seamless brand experience.

Automated follow-up reminder emails sent to clients who have not responded

Automated Follow-ups

Set up smart reminders for clients who haven't responded yet to maximize your response rate.

Why It Matters

Feedback is the engine behind lasting growth

Businesses that actively listen to their customers retain 2x more clients and grow revenue 40% faster. Here's why feedback is your most powerful tool.

Reduce Churn

Identify unhappy customers before they leave. Early intervention driven by feedback can cut churn by up to 30%.

Continuous Improvement

Every response is a data point that helps you refine your product, service, and experience over time.

Build Trust

Customers who feel heard become loyal advocates. Asking for feedback signals that you genuinely care about their experience.

Surface Issues Early

Spot problems while they're small. Proactive feedback loops catch friction points before they escalate into lost revenue.

Importing a client list from a CSV file into BeelineStep 1Import Clients
Drag-and-drop survey builder showing form fields being arrangedStep 2Build Your Form
Sending personalised feedback survey links to a client list in bulkStep 3Send in Bulk
Real-time customer feedback analytics dashboard with response chartsStep 4Analyze Results

The Process

From setup to insights in 4 simple steps

01

Import your clients

Upload a CSV or connect your CRM to sync your customer database. Beeline handles deduplication and data mapping automatically, so your list is clean and ready to go.

02

Build your branded form

Use the drag-and-drop builder to create a survey that matches your brand. Choose from star ratings, NPS scores, free-text fields, dropdowns, and more — all without writing code.

03

Send in bulk

Hit send and Beeline distributes unique, trackable links to every contact via email. Monitor delivery status, open rates, and responses in real-time from your dashboard.

04

Analyze & Act

Watch insights surface automatically as responses roll in. Spot trends, flag at-risk customers, and export reports — then close the loop by acting on what your customers tell you.

What You Can Collect

Every type of feedback, one platform

From quick sentiment checks to detailed structured surveys, Beeline adapts to whatever you need to learn from your customers.

NPS & Star Ratings

Measure customer loyalty with Net Promoter Score surveys or simple star ratings that take seconds to complete.

Use case: Post-purchase satisfaction, overall loyalty tracking

Free-Text Responses

Let customers express themselves in their own words. Open-ended fields capture nuance that numbers alone can't reveal.

Use case: Feature requests, qualitative feedback, testimonials

Dropdown Selections

Offer predefined choices for quick, structured data collection. Perfect for categorizing feedback into actionable buckets.

Use case: Support satisfaction, issue categorization

Multi-Field Surveys

Combine multiple field types into comprehensive surveys. Mix ratings, text, and selections in a single branded form.

Use case: Onboarding feedback, quarterly check-ins

Churn Prevention Surveys

Reach out to at-risk customers with targeted exit surveys and re-engagement forms before they disappear for good.

Use case: Cancellation reasons, win-back campaigns

Benchmarking Polls

Run recurring surveys to track sentiment over time. Compare results across periods to measure the impact of your changes.

Use case: Monthly pulse checks, product iteration tracking

The Hidden Cost

What happens when you don't listen

Most unhappy customers never complain — they simply leave. Without a feedback loop, you're flying blind while competitors who listen pull ahead.

Silent Departures

Most unhappy customers never raise it with you directly — they just stop buying. Asking proactively catches dissatisfaction while you can still fix it.

Revenue Erosion

Winning a new customer costs far more than keeping an existing one. Feedback-driven retention protects the customers you already paid to acquire.

Competitive Blind Spots

Without customer input, your product roadmap is guesswork. Businesses that build continuous engagement loops ship the right features and win market share.

Reputation Risk

Customers who can't give feedback privately will share it publicly — on review sites. Give them a direct channel and turn complaints into improvements.

The fix

Close the loop in an afternoon

1
Build a branded form
Drag and drop fields, add your logo and colours.
2
Import your client list
Upload a CSV and Beeline handles the rest.
3
Send unique links
Every client gets their own private feedback link.
4
Read responses live
Answers land in your dashboard as they arrive.

Start on the free plan — 3 credits every month, no card required.

Why Beeline

Most unhappy customers never complain. They just quietly stop buying.

Beeline gives them a direct, private channel to tell you what is wrong — while you can still do something about it. Build a branded form, send it to your whole client list, and read the answers as they arrive.

Pricing

Simple, transparent pricing

Start free, then scale as you grow. No hidden fees.

Free

$0

Get started for free

  • 3 credits per month
  • Basic form builder
  • Single template
Get Started Free
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$20/mo

Everything you need

  • 500 credits per month
  • All field types
  • Unlimited templates
  • CSV client import
  • Priority email delivery
  • Bulk sending
Subscribe to Beeline

Enterprise

Custom

For large organizations

  • Everything in Beeline
  • Dedicated support
  • Custom integrations
  • SLA guarantee
  • Advanced analytics
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Ready to hear what your
customers are saying?

Join a growing army of businesses using Beeline to collect actionable feedback and grow their brand.

No credit card required. 3 free credits per month.