Privacy Policy

1. Introduction

Beeline Survey ("we", "our", "us") operates the beelinesurvey.com website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, and password when you create an account.
• Google Account Data: If you sign in with Google, we receive your name, email address, and profile picture from Google.
• Client Data: Names and email addresses of clients you add to the platform for sending feedback requests.
• Survey Responses: Feedback and responses submitted through your survey forms.
• Payment Information: Billing details processed securely through Stripe. We do not store your credit card information.

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To send feedback request emails on your behalf to your clients.
• To process payments and manage your subscription.
• To communicate with you about your account and service updates.
• To detect, prevent, and address technical issues or abuse.

4. Data Sharing

We do not sell your personal information. We share data only with the following third-party services necessary to operate our platform:

• Stripe: For payment processing.
• SendGrid: For sending transactional emails.
• Google: For authentication (if you use Google Sign-In).
• Vercel & Neon: For hosting and database services.
• Azure: For file storage (uploaded logos).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is transmitted over HTTPS, passwords are hashed using bcrypt, and our database is hosted on secure, managed infrastructure.

6. Data Retention

We retain your account data for as long as your account is active. Survey responses are retained until you delete them or close your account. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Export your data in a portable format.
• Withdraw consent for data processing at any time.

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@beelinesurvey.com.